Resolved -
The disruption to mailings and the console were resolved overnight. A new incident will be opened as teams wrap up work on historic data
Mar 7, 16:29 EST
Monitoring -
the app is now up and running. Engagement reports are however incomplete; these will be addressed over the coming days.
Mar 6, 20:40 EST
Update -
We are continuing to work on a fix for this issue.
Mar 6, 17:22 EST
Identified -
Unfortunately recovery seems further away than expected based on earlier estimates. Our teams continue to work the issue
Mar 6, 17:22 EST
Monitoring -
Starting around 4pm today, a core server and its backup experienced an overload, causing some services to be unavailable. we have identified the problem and are restoring capabilities
Mar 6, 16:37 EST